🔒 Privacy Policy

Last Updated:

1. Information We Collect

We collect the following types of information when you use Fire Interview Coach:

1.1 Information You Provide

• Email Address: If you create an account or subscribe to our service
• Resume Data: Resume text, work history, certifications, and skills that you upload
• Interview Answers: Your responses to interview questions for practice and feedback
• Usage Data: How you interact with the Service, features used, and session information
• Billing Information: Payment details, billing addresses, and transaction IDs (processed securely through third-party payment processors)

1.2 Automatically Collected Information

• Browser type and version
• Device information
• IP address (anonymized where possible)
• Usage patterns and session duration
• Error logs and performance data

2. How We Use Your Information

We use the information we collect to:

• Provide and improve the Fire Interview Coach service
• Generate personalized interview questions based on your resume
• Analyze your answers and provide feedback
• Process payments and manage subscriptions
• Send you service-related communications
• Respond to your inquiries and support requests
• Ensure security and prevent fraud
• Comply with legal obligations

3. Data Storage and Location

Your data is stored and processed:

• Primary Hosting: [Your hosting provider, e.g., "Hosted in the United States on Render.com"]
• Data Centers: [Specify location, e.g., "US-based data centers"]
• We take appropriate technical and organizational measures to protect your data
• Data is encrypted in transit and at rest where technically feasible

4. Third-Party Service Providers (Data Processors)

We use the following third-party services that process your data:

Service Provider	Purpose	Data Processed
OpenAI	AI-powered question generation, answer analysis, and resume parsing	Resume text, interview answers, conversation history
ElevenLabs	Text-to-speech voice generation	Question text (for voice synthesis)
Payment Processors (e.g., Stripe, PayPal)	Payment processing and billing	Billing information, payment details
Hosting Provider (e.g., Render, AWS)	Application hosting and data storage	All data stored in our system

These service providers are contractually obligated to:

• Process your data only as necessary to provide their services
• Maintain appropriate security measures
• Comply with applicable data protection laws
• Not use your data for their own purposes

5. Cookies and Tracking Technologies

Fire Interview Coach uses the following tracking technologies:

5.1 Essential Cookies

• Session cookies to maintain your login state
• Security cookies to protect against fraud
• These are necessary for the Service to function

5.2 Analytics Cookies (If Applicable)

If we implement analytics in the future, we may use:

• Basic analytics to understand how users interact with the Service
• Performance monitoring to improve service quality
• You will be notified if analytics are added, and you may opt out

5.3 Cookie Consent

By using Fire Interview Coach, you consent to the use of essential cookies. For any optional tracking or analytics cookies, we will obtain your explicit consent before implementation.

6. Data Retention

We retain your data for as long as necessary to:

• Provide the Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

You may request deletion of your data at any time (see Section 8).

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure storage of sensitive information
• Regular security assessments
• Access controls and authentication
• However, no method of transmission over the Internet is 100% secure

8. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Account Deletion: Delete your account and associated data

To exercise these rights, contact us at support@interviewcoach-ai.com.

9. Children's Privacy

Fire Interview Coach is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

If you are located outside the United States, please note that:

• Your data may be transferred to and processed in the United States
• By using the Service, you consent to such transfers
• We ensure appropriate safeguards are in place for international transfers

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect
• The right to delete your personal information
• The right to opt-out of the sale of personal information (we do not sell your data)
• The right to non-discrimination for exercising your privacy rights

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to access, rectify, or erase your personal data
• The right to restrict or object to processing
• The right to data portability
• The right to lodge a complaint with a supervisory authority

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

• Email: support@interviewcoach-ai.com
• Website: https://www.interviewcoach-ai.com

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